About Us

Whatshot27 is a New Zealand-owned and based store. Created to bring popular, trending products into New Zealand, we also ship internationally. We prioritize quality control, shipping guarantee, and affordable products. We appreciate all our customers and are available to contact through our email - Whatshot27@gmail.com or our TikTok @whatshot27.com 

Have fun, Shopping Angels! 

 

Shipping Policy

Thank you for shopping with us! We’re committed to getting your order to you as quickly and smoothly as possible. Please take a moment to review our shipping policy so you know what to expect.
Shipping Timeframes
Shipping times can vary depending on the origin of the product and your delivery location. Most orders arrive within 4 business days to 4 weeks. We understand this is a wide range, but it's necessary due to the diversity of our product sources and shipping destinations.
Where Your Order Ships From
Please note that our items are shipped directly from our wholesale partners, not from traditional retail stores. This helps us keep prices competitive and offer a wider selection of products. However, it also means shipping times may vary more than you might expect from standard retail deliveries.
Order Tracking
Once your order ships, you’ll receive email updates so you can follow your package's journey to your doorstep. 
Delays and Communication
While we do our best to ensure timely delivery, occasional delays may occur due to customs processing, carrier issues, or high seasonal demand. If there’s a significant delay with your order, we’ll notify you right away.
Questions?
We’re here to help! If you have any questions about your order or need assistance with tracking, don’t hesitate to reach out to our customer support team at Whatshot27@gmail.com